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Board of Directors

David Swift


Mr. Swift has served as Chairman of the Board since joining it in November 2014, bringing extensive investment and management expertise and experience serving on public and private boards. He is an Executive Business Partner at Advent, a position he has held since August 2014. Mr. Swift was President and Chief Executive Officer of Goodman Manufacturing from April 2008 to April 2014. Prior to this, Mr. Swift served in a variety of senior leadership roles at Whirlpool Corporation, most recently as President (North America) of Whirlpool Corporation from December 2005 to July 2007. Before joining Whirlpool in October 2001, Mr. Swift was President of Eastman Kodak Company’s Professional Group, prior to which he served for more than four years as Chairman and President of Kodak’s Greater Asian Region based in Shanghai, China. Mr. Swift currently serves on the Boards of Directors of Dawn Holdings, Inc. and ATI Holdings Acquisition, Inc., and is a member of the Board of Overseers of the Thayer School of Engineering at Dartmouth College. He previously served as a member of the Boards of Directors of Daikin Industries, Limited, Goodman Manufacturing and Whirlpool Corporation. He holds a B.A. in Physics and Mathematics from Amherst College, a Master’s degree in Engineering from Dartmouth College and an MBA from Harvard Business School.

J. Douglas (Doug) Williams


Mr. Williams has served as Chief Executive Officer and Board member since the merger of Connolly and iHealth Technologies in May 2014, bringing extensive leadership experience, institutional knowledge of our company and broad familiarity with the payment accuracy market to the position. He had been President and Chief Executive Officer of iHealth Technologies, a role he held from the company’s inception in May 2001 until the merger. Prior to this, Mr. Williams served as Chief Executive Officer of Magellan Specialty Health from April 2000 to May 2001. He also served in various executive and managerial roles with Vivra Specialty Partners and CIGNA Healthcare. Mr. Williams holds a B.S. in Business Administration from Appalachian State University.

Elizabeth (Libby) Connolly Alexander

Ms. Alexander became a Board of Directors member in July 2012, contributing three decades of institutional knowledge of our company and deep understanding of the recovery audit process. She has held a variety of senior leadership positions since joining us in 1984, and is responsible for establishing Connolly’s healthcare practice in 1998. Prior to the Connolly iHealth merger, Ms. Alexander most recently served as Chief Executive Officer of Connolly from January 2013 until May 2014. Ms. Alexander serves on the Boards of Directors of CT Fund for the Environment, Save the Sound and the Eaglebrook School. She holds a BA from Tulane University.

Mala Anand

Ms. Anand has served as a director since December 2016. Ms. Anand has served as President of Analytics at SAP SE since October 2016. Prior to joining SAP SE, Ms. Anand led the Data & Analytics | Automation Software Platforms for Cisco Systems, Inc. from October 2007 to October 2016. Before this Ms. Anand served as Chief Operating Officer and Senior Vice President for Software Products and Services at Informative. Ms. Anand was also an entrepreneur in residence for Kleiner, Perkins, Caufield and Byers from 2001 to 2003, and has developed software products for CoroSoft Technologies, Inc., Rapt, Inc. (Microsoft Corporation), and Beyond, Inc. Ms. Anand also led enterprise software and go-to-market teams at Oracle Corporation from 1994 to 1998 and Digital Equipment Corporation from 1990 to 1994. Ms. Anand holds a B.S. in Computer Science from the University of Massachusetts and a M.S. in Computer Science from Brown University.

Kenneth Goulet

Mr. Goulet has served as a director since December 2015. He most recently served as the Executive Vice President of Anthem Inc. and President of Anthem Inc.’s Commercial and Specialty Business Division from August 2012 to September 2015, prior to which he served as President of Anthem Inc.’s Commercial Business Unit from October 2007 to August 2012. Before joining Anthem Inc., Mr. Goulet spent 23 years at CIGNA Corporation where he held a number of management, sales and operations positions. Mr. Goulet currently serves on the boards of directors of Sharecare, Empirx and IPG (each a privately held company in the healthcare industry), and previously served on the board of directors of Surgical Care Affiliates, Inc. from April 2016 to March 1, 2017, when it was sold (Surgical Care Affiliates, Inc. was a public company in the healthcare industry at the time of Mr. Goulet’s service). Mr. Goulet holds a B.S. in Economics from Trinity College.

Ruben J. King-Shaw, Jr.

Mr. King-Shaw is the Chief Executive Officer of Mansa Equity Partners, Inc. and currently serves on the boards of directors of ODH Solutions, Inc., MedicFP, Inc. and Steward Healthcare System, Inc., each of which is a private company in the healthcare sector. Previously, he served as Managing Partner and Chief Investment Officer at Mansa Capital, LLC, a health care private equity investment firm specializing in early-stage growth companies in the healthcare services and healthcare information technology sectors. In that capacity, Mr. King-Shaw served on the boards of directors of several of Mansa Capital’s portfolio companies. Prior to assuming his position at Mansa Capital in 2011, he served on the board of directors of iHealth Technologies, Inc. before its merger with Connolly Superholdings, Inc. in 2014, which resulted in the formation of Cotiviti Holdings, Inc. Mr. King-Shaw also was Lead Director at athenahealth (NASDAQ: ATHN) capping 10 years of service that included that company’s successful IPO in 2007. He has extensive experience in the public health sector, having served as a member of the Medicare Program Advisory and Oversight Commission; Senior Advisor to the Secretary of the Department of the Treasury; and Deputy Administrator and Chief Operating Officer of the U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services. Mr. King-Shaw completed his undergraduate studies at Cornell University, earning a Bachelor of Science degree in Industrial and Labor Relations, and obtained both a Master of Health Service Administration and a Master of International Business degree from Florida International University in Miami, Florida and Madrid, Spain. He also completed the Corporate Governance program at the Harvard Business School.

John Maldonado

Mr. Maldonado has served as a director since July 2012. Mr. Maldonado is a Managing Partner of Advent, focusing on investments in the healthcare, financial and business services sectors. Prior to joining Advent in 2006, his previous private equity experience included positions at both Bain Capital and Parthenon Capital. Mr. Maldonado currently serves on the boards of directors of Genoa, a QoL Healthcare Company, inVentiv Group Holdings, Inc. and ATI Holdings, Inc. and has previously served on the boards of directors of Vantiv, Inc., SkillSoft Corp., American Radiology Services, and Managed Healthcare Associates. He holds a B.A. in Mathematics from Dartmouth College and an M.B.A. from Harvard Business School.

James (Jamie) Parisi

Mr. Parisi became a Director in May 2015, offering extensive financial management experience within the public company framework. He served as Chief Financial Officer of CME Group Inc. from November 2004 to August 2014. He held positions of increasing responsibility and leadership within CME Group Inc. starting in 1988, including as Managing Director & Treasurer and Director, Planning & Finance. Mr. Parisi holds a B.S. in Finance from the University of Illinois and an MBA from the University of Chicago.

Christopher Pike

Mr. Pike has served as a Director since July 2012. He is currently a Managing Partner at Advent, having joined the firm in February 1997. Prior to joining Advent, Mr. Pike was a Senior Associate at PricewaterhouseCoopers LLP from 1992 to 1996. Mr. Pike also serves on the Board of Directors of Genoa, a QoL Healthcare Company. He previously served on the Boards of Directors of GFI Group Inc., Long Term Care Group, Vantiv, Inc., Managed Healthcare Associates and several other public and private companies. Mr. Pike received a B.A. in Economics and Spanish from Amherst College.